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AActivation01

Activate Your License

Get Archway running in your UE5 project in about two minutes. Three waypoints: download, place, confirm.

Email attachment · archway.licdestination · Saved/Licenses/

BThe route02

Three steps from inbox to valid license

Follow the path in order. The file name must stay exactly archway.lic — the plugin will not see a renamed or suffixed copy like archway (1).lic.

  1. Download your license file

    After purchase, check your inbox for an email with the attachment archway.lic.

    • Sender is usually licenses@mail.origoma.com (or onboarding@resend.dev during early delivery).
    • Subject lines mention Archway or your license.
    • The attachment is already named archway.lic — no rename needed, keep the name exactly as is.
    • If nothing arrives within a few minutes: check spam, then use the reissue form (or write contact@origoma.com).
  2. Place it in your UE5 project

    Drop the file under Saved/Licenses inside the project that runs Archway.

    • Path: <YourProject>/Saved/Licenses/archway.lic
    • If the Licenses folder does not exist, create it by hand.
    • Saved is next to Content, Config, and .uproject — not inside the engine install.
    • Exact name required: archway.lic (lowercase — watch out for archway (1).lic from duplicate downloads).
  3. Reload and confirm

    Restart the editor (or reload the license if you have that command), then read the Output Log.

    • Close and reopen the Unreal Editor for that project.
    • Open Window → Developer Tools → Output Log.
    • Look for a line like: License VALID … tier=Pro
    • If you only see Free mode limits after a paid purchase, jump to troubleshooting below.

Chart of the path

Where the license sits

Create Licenses under Saved if it is missing. The file name must be exact.

YourProject/
├── Content/
├── Config/
├── Saved/
│   └── Licenses/
│       └── archway.lic    ← here
└── YourProject.uproject

Windows example

C:\Users\YourName\Documents\Unreal Projects\MyGame\Saved\Licenses\archway.lic

macOS example

~/Documents/Unreal Projects/MyGame/Saved/Licenses/archway.lic

Expected log line after a good load: License VALID … tier=Pro

CField notes03

Common errors

Most failures are path or file-name issues. Match the message in the Output Log, then apply the fix.

  • License file not found

    Cause

    Wrong path or filename

    Solution

    Confirm Saved/Licenses/archway.lic — exact name, under your .uproject tree.

  • Invalid signature

    Cause

    File corrupted or altered

    Solution

    Re-download from the email or resend via the reissue form. Do not edit the file.

  • Free mode (no hard error)

    Cause

    Missing, invalid, or expired license

    Solution

    Check the Output Log for tier. If you paid for Pro, resend the .lic via the reissue form or contact support with the log snippet.

  • Revoked license

    Cause

    Refund or manual revoke

    Solution

    Contact contact@origoma.com with your order email and purchase receipt.

DSupport04

Still stuck?

Write us with enough map context that we can reproduce the load path.

Response time
Typically 24–48 hours on business days.

Include in your message

  • Unreal Engine version (e.g. 5.6)
  • OS (Windows / macOS / Linux)
  • Full path where you placed the .lic file
  • Output Log snippet around the license lines
  • Checkout email (for reissue or order lookup)
ERegistry05

Quick answers

Seats, the Saved folder, and lost files.

Where is my Saved folder?

In your project directory — the same folder that holds Content and your .uproject file. Full path is Project Saved Directory (ProjectSavedDir) for that project, not the Engine install folder.

Can I use one license on multiple machines?

Depends on the tier and seats in the EULA. Pro is 1 seat by default; Studio Team is built for about 5 seats. Sharing beyond your seat count is not the license intent.

What if I lose the .lic file?

Use the self-serve reissue form with your checkout email and license ID (lic_…). We resend archway.lic automatically for Free, Pro, and Studio (non-revoked). No support ticket required.

Resend license file →

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